Cookie Policy.

What are cookies?

A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognise you on subsequent visits, remember your preferences, and provide a better browsing experience. Cookies do not give us access to your computer or any information about you beyond the data the cookie itself stores.

Cookies can be categorised by who sets them (first-party — set by IQ Insolvency; third-party — set by services we use such as analytics providers), by how long they last (session cookies expire when you close your browser; persistent cookies remain for a defined period), and by their purpose (strictly necessary, analytics, functional, marketing).

What categories of cookies do we use?

We use three categories of cookies on this website. We do not use marketing or advertising cookies, and we do not share data with third-party advertising networks.

• Strictly necessary
  Essential for the website to function — page navigation, security, and access to secure areas. The website cannot function properly without these cookies. Under PECR, strictly necessary cookies do not require consent because they are essential to deliver the service the user has requested.
• Analytics
  Help us understand how visitors use our website (which pages are most visited, time spent on each page, devices used). We use this information to improve the website and the user experience. Analytics cookies require your consent before being set. We use these only for statistical analysis purposes.
• Functional
  Remember your preferences (e.g. your cookie consent choice itself, or any preferences you set during your visit). They enhance the user experience but are not strictly necessary. Functional cookies require your consent before being set.

Cookie inventory

Rather than maintain a static list of cookies on this page, we provide the precise inventory of every cookie used through our cookie consent banner. The banner gives you a real-time list of cookies actually set on this website — the provider of each cookie, the duration, and the purpose — and lets you choose which categories to allow.

To see the precise cookie inventory:

• First-time visitorsThe cookie consent banner appears automatically on your first visit, showing the full inventory by category. Expand each category to see the specific cookies it contains.
• Returning visitorsClick the 'Cookie Settings' link in the website footer to reopen the cookie banner at any time.

The inventory is maintained automatically by our cookie consent platform. When new cookies are added or existing cookies change — for example, when we update analytics tools — the inventory updates without our intervention, so it remains accurate.

Categorical summary of what is typically set on this website:

Strictly necessary cookies

Set by us and our hosting provider. Used to maintain session state, deliver site security, and remember your cookie consent choice. Set without consent (PECR-permitted as essential to the service). Typical duration: from session-only (cleared when you close your browser) up to 12 months for the consent preference cookie.

Analytics cookies

Set by Google Analytics 4, the analytics service we use to understand how visitors use this website. Used for statistical analysis only — we do not use analytics data to identify individual visitors. Typical duration: 24 months. Requires your consent before being set.

Functional cookies

Set by us. Used to remember non-essential preferences you may set during your visit. Typical duration: 6–12 months. Requires your consent before being set.

Marketing or advertising cookies

We do not use marketing or advertising cookies. We do not share data with third-party advertising networks. We do not retarget visitors based on website behaviour.

How can you manage your cookie preferences?

When you first visited this website you were presented with a cookie consent banner asking you to choose whether to accept non-essential cookies. You can change your preferences at any time by clicking the Cookie Settings link in the website footer.

If you choose to accept all cookies, all categories above will be set. If you choose to reject non-essential cookies, only strictly necessary cookies will be set. If you choose specific categories, only those categories you have selected will be set.

Your consent is recorded with a timestamp. You can withdraw consent at any time without it affecting your ability to use the website (although some functionality may be reduced if you reject all non-essential cookies).

Browser-level cookie management

In addition to managing cookies through our cookie banner, you can manage cookies at the browser level. Most browsers allow you to view, delete, and block cookies through browser settings:

• Google ChromeSettings › Privacy and security › Cookies and other site data
• Mozilla FirefoxSettings › Privacy & Security › Cookies and Site Data
• Safari (macOS)Preferences › Privacy › Manage Website Data
• Safari (iOS)Settings › Safari › Privacy & Security
• Microsoft EdgeSettings › Cookies and site permissions › Cookies and site data

Note that disabling cookies at browser level may affect functionality on this website and on other websites you visit.

Third-party cookies

Some cookies on this website are set by third parties whose services we use — principally Google Analytics for statistical analysis. These third parties have their own privacy policies governing how they use any data collected through cookies. We have no control over these third-party cookies beyond choosing whether to use the third-party service. We do not share personal data with third parties for advertising purposes.

If you wish to opt out of Google Analytics tracking entirely, Google provides a browser add-on at tools.google.com/dlpage/gaoptout that disables Google Analytics on all websites you visit.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Updates may be made when we change the cookies we use, when ICO guidance changes, or when we change services that affect cookie usage. The "Last reviewed" date at the top of this page indicates when the policy was last updated.

Material changes to cookie usage (for example, addition of a new cookie category, change of analytics provider) will be communicated through an updated cookie consent banner asking visitors to confirm their consent under the revised framework.

Contact us

Questions about this Cookie Policy or about how we use cookies can be directed to us using the following details:

• Emailinfo@iqinsolvency.com
• Telephone020 8153 1270
• Postal address6A Nesbitts Alley, First Floor, Barnet, EN5 5XG

For broader data protection enquiries, see our GDPR Privacy Notice.

If you are concerned about how cookies are being used on our website and you believe we have not addressed your concern, you have the right to lodge a complaint with the Information Commissioner's Office at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or on their helpline 0303 123 1113.